Jane Eyre A True Love Story - 1875 Words

Jean Rhys and Charlotte Bronte agitated their pieces of work during different times and come from two different backgrounds. Although these things set these two women apart, their use of symbolism can be closely compared to one another. Wide Sargasso Sea, the prelude to Jane Eyre, paints a picture of how accounts and understandings differ from each novel, creating a sense of characters pasts being unavoidable. The Wide Sargasso Sea is an imaginative and innovative rejoinder to Charlotte Bronte’s Jane Eyre. Jane Eyre is a true love story in many aspects, yet it would not be a true love story if there weren’t complications and disadvantages along the way. Bertha Mason is the connecting piece to each of these puzzles; she was also one of the main sources of trouble in Jane Eyre. She was Rochester’s first wife, a mad and incompetent creole woman whom he kept locked away at his estate Thornfield. The story takes a sad and tragic turn in Bertha’s favor when she burns Thornfield to the ground, killing herself and disabling Rochester in the process. This series of events seemingly changed the course of life for Rochester and Jane, and ultimately made them equal. Jane inherits a fortune, raising her status to Rochester’s, and Rochester ultimately depends on Jane because of his aliments. However, Rhys found fault in Bronte’s representation of Bertha in Jane Eyre. Rhys sought to write a story that was absent from the context that Jane Eyre provided; Bertha and Rochester’s doomedShow MoreRelatedCompare and Contrast: Charlotte Brontes Jane Eyre and James Joyces Araby830 Words   |  4 PagesContrast: Charlotte Bronte’s Jane Eyre and James Joyce’s Araby James Joyce’s Dubliners is a collection of short stories developed chronologically from his youth to adulthood. Joyce attempts to tell a coming of age story through Dubliners. In particular, Araby is about a young boy who is separated from his youth by realizing the falsity of love. James Joyce’s Araby is a tale of a boy in Dublin, Ireland that is overly infatuated with his friend’s older sister and because of his love, travels to the bazaarRead MoreCharlotte Bronte s Jane Eyre984 Words   |  4 PagesCharlotte Brontà « wrote Jane Eyre. The novel is a highly fascinating piece of gothic literature based during the nineteenth century. The story unfolds around a young Jane Eyre who grows both in character and body. She experiences love and mystery. She, through many trials, finds a true, wholesome, and godly relationship with the main male protagonist, Mr. Rochester. Jane Eyre occurs during the early nineteenth century in northern Britain. It takes place in multiple locations: â€Å"the Reed family’sRead MoreJane Eyre by Charlotte Bronte Essay1162 Words   |  5 Pagesand such opinion is shown in Jane Eyre. Although Jane Eyre was considered radical for its time because women weren’t supposed to play the role of heroine, Jane Eyre rises up from her oppressors, fights for what she thinks is right, and above all stays true to herself and today is considered a true role model for heroine characters. Jane Eyre tells the story of an orphan who goes through her life with challenges and goes on to have an ‘awakening’ in the process. Jane goes through a â€Å"life-pilgrimage†Read MoreJane Eyre, The Bluest Eye, And Feminism1422 Words   |  6 Pages2015 Jane Eyre, The Bluest Eye, and Feminism Feminism. It’s a big concept in society today, but has it always been that way? Jane Eyre by Charlotte Bronte is a famous work on the basis of her own experiences. In this novel, the author shapes a tough and independent woman who pursues true love and equality. In the Victorian period, the image of Jane Eyre cast a sharp contrast to the man-dominated society. She stands for a new lady who has the courage to fight for her own rights and love. â€Å"TheRead MoreJane Eyre Critical Analysis1008 Words   |  5 PagesCanning Dual British Literature Period 1 5 December 2017 TITLE In the outstanding novel of Jane Eyre by Charlotte Brontà «, one is presented with the story of a romantic heroine named Jane Eyre who pursued independence during an era in which women were inferior to men. Jane proved her independence by demanding self-respect, becoming socially independent, and pursuing true love based on equality. Jane Eyre was an orphan left to depend on unsympathetic relatives who mistreated her. As Millicent bellRead MoreEssay about Finding the Balance of Love and Freedom in Jane Eyre1339 Words   |  6 PagesSimilar to many of the great feministic novels of its time, Jane Eyre purely emerges as a story focused on the quest for love. The novel’s protagonist, Jane, searches not only for the romantic side of love, but ultimately for a sense of self-worth and independence. Set in the overlapping times of the Victorian and Gothic periods, the novel touches upon both women’s supposed rights, and their inner struggle for liberty. Orphaned at an early age, Jane was born into a modest lifestyle, without any major parentRead MoreThe Night Circus by Erin Morgenstern and Jane Eyre by Charlotte Brontà «1395 Words   |  6 Pagesâ€Å"Your task is not to seek for love, but merely to seek to find all the barriers within yourself that you have built against it.† - Jalalad-din-Rumi The Night Circus by Erin Morgenstern and Jane Eyre by Charlotte Brontà «, both show two people that are fated to meet within forbidden circumstances that should have prevented them from being together but causes them to push against the destiny laid out. Night Circus by Morgenstern shows the main characters, Celia Bowen and Marco Alisdair, slowly developRead MoreWuthering Heights and Jane Eyre Essay809 Words   |  4 Pagesthe novels Wuthering Heights by Emily Bronte and Jane Eyre by Charlotte Bronte countless comparisons of eternal love can be made. Characters within Wuthering Heights and Jane Eyre overcame the constraints society had upon them, what appeared to be their destinies and characters were able to overcome themselves. These obstacles were lengthy struggles that characters within each novel were faced with and went through immense pain all for love. The love that characters felt for each other was able toRead MoreFeminism in Jane Eyre753 Words   |  4 PagesEnglish III Charlotte Bronte wrote Jane Eyre in 1847, when men were far superior to women. That is why a major debate remains on whether Jane Eyre is a feminist novel or not. It would not be surprising to say that the novel has very feminist undertones because of the time period, the Victorian Era, in which women were treated poorly. However, one could argue that Jane Eyre is actually an anti-feminist novel due to some of the context throughout the story. Both these feminist and anti-feministRead MoreJane Eyre Essay1323 Words   |  6 Pagesâ€Å"I am no bird; and no net ensnares me; I am a free human being with an independent will.† (Bronte, Jane Eyre). This quote expresses Charlotte’s beliefs on women’s equalities. Charlotte Bronte was born in 1816. She was one of six children and lived in Yorkshire County England. She first worked as a governess in the Sidewick family then in the White family for only nine months. Charlotte wanted more for herself, and none of her job s satisfied her ambitions. When she moved back home, she discovered

The Death Of Joseph Stalin - 1829 Words

â€Å"Death is the solution to all problems. No man - no problem.† This is a direct quote from one of the most notorious men in history, Joseph Stalin. Stalin was the leader of the Soviet Union from the mid 1920’s until his death. The period in which he ruled over the Soviet Union was known as the Reign of Terror because he was a malicious leader who was ready to do anything to maintain the level of power he achieved. He will forever be remembered as a cold blooded and heartless leader, who took the lives of millions without remorse. This research paper will cover this notorious and deceitful dictator and his early life, rise to power, his reign of terror, and the aftermath of his actions. Joseph Stalin was born on December 18, 1879, in Gori, Georgia, which was a Russian peasant village. His birth name was Vissarionovich Dzhugashvili, but he was later referred to as Joseph Stalin, which is what he is known as. His father was Besarion Jughashvili, and was a cobbler. His mother was Ketevan Geladze, who was a wash woman. Joseph was a very small and frail child. He was often treated very cruelly by his peers when he was young because of physical deformities. When he was 7 years old he contracted smallpox, which left his face scarred. A few years later he was in a carriage accident which left his arm slightly deformed. Many believe this was a result of blood poisoning that left his arm in a deformed state. Because of the bullying he was subjected to when he was young, he was left inShow MoreRelatedCommunist Leader Joseph Stalin : The Death Of One Man1246 Words   |  5 PagesCommunist leader Joseph Stalin once promulgated â€Å"The death of one man is a tragedy. The death of millions is a statistic.† Attesting to the manner in which war assimilates the mind into accepting death, Stalin’s words came to fruition in the minds of leaders during the American Civil War, a four year strife over sectionalism. While both sides suffered heavy los ses, the Union was ultimately able to defeat the Confederates States of America in 1865 after the Confederates surrendered. Nonetheless,Read MoreCommunist Leader Joseph Stalin : The Death Of One Man1661 Words   |  7 PagesCommunist leader Joseph Stalin once promulgated â€Å"The death of one man is a tragedy. The death of millions is a statistic.† Attesting to the manner in which war assimilates the mind into accepting death, Stalin’s words came to fruition in the minds of leaders during the American Civil War, a four year strife over sectionalism. While both sides suffered heavy losses, the Union was ultimately able to defeat the Confederates States of America in 1865 after the Confederates surrendered. Nonetheless,Read MoreFrom the 1920’s up until his death Joseph Stalin was the leader of Russia. What ensued under600 Words   |  3 PagesFrom the 1920’s up until his death Joseph Stalin was the leader of Russia. What ensued under Stalin’s rei gn didn’t evoke emotions of love for country within the Russian people. Under Stalin the people lived in constant fear because of an epidemic within their own country, genocide of Stalin’s own people by Stalin himself. From 1934 up until 1939 a period of mass fear swept over Russia and at the helm Stalin with his (helpers?) of mass killings, the NKVD which are the internal police. Russia has alwaysRead MoreComparing Adolf Stalin And Adolf Hitler And Hitler843 Words   |  4 PagesAdolf Hitler and Joseph Stalin are 2 notoriously known people in world history. Both Stalin and Hitler are known for the great number of deaths they have caused. Although both men have totally different reasons on why they killed so many people their ways of leadership are somewhat alike. Adolf Hitler and Joseph Stalin both use propaganda as a technique to get people to support them. Using propaganda shows the public what they want to hear and see, even if it’s not true they use this method to trickRead MoreJoseph Stalin : A Leader Of The Soviet Union1561 Words   |  7 PagesHour April 1, 2016 Joseph Stalin From the start of World War II in 1939, until the year of 1953, Joseph Stalin was the leader of the Soviet Union. Hitler, who was a ruthless leader of Nazi Germany from 1934-1945. He initiated WWII and oversaw fascist policies that resulted in millions of deaths ( Adolf Hitler Biography 2016). Stalin and Hitler were the two brutal leaders during this time period and the both of them took many lives and caused fear all across the nation. Joseph Stalin’s ruthless leadershipRead MoreMacbeth and Stalin1481 Words   |  6 Pageswho will pursue his self-interests by misusing his power. Such assumptions can be made with the ruthless and mass murderer dictator, Joseph Stalin and the cruel tyrant from Shakespeare play Macbeth. Joseph Stalin is known as the most merciless and murderous dictator in history. While ruling the soviet USSR for quarter of the century his regime caused many deaths of innocent people and prominent political members. From 1924 onwards, he executed many politi cal members most notable Lenin’s heir, LeonRead MoreAdolf Hitler and Joseph Stalin1033 Words   |  5 PagesAdolf Hitler and Joseph Stalin are two of the most sadistic dictators of the past century. They both reigned terror in Europe during World War II. Fueled by rage and anger, Hitler and Stalin rose to power and exploited their beliefs throughout Germany and Russia. Stalin turned Russia into a Communist country while Hitler was turning Germany against Jews. The leadership of these dictators brought death and fear to many who opposed them. Hitler and Stalin both shared deprived childhoods, vicious fathersRead Moreâ€Å"Paper Will Put Up With Anything That Is Written On It†-757 Words   |  4 Pages â€Å"Paper will put up with anything that is written on it†- Joseph Stalin. Born Joseph Vissarionovich Djugashvili on December 9, 1879 (Joseph Stalin by: Janet Caulkins). As a boy born in Gori, Georgia he was called Soso for short. Dangerous and Fateful life be gan in a small town called Gori, in the south of the empire, near the black sea (Joseph Stalin by: Janet Caulkins). Life was no picnic for Stalin growing up in low class economy, having both of his parents being peasants. Soon when he couldn’tRead MoreEssay Paper1254 Words   |  6 PagesDeadrick Evans Professor Seal March 15, 2012 Life of Joseph Stalin Stalin was a great a man and on his way in life to some prosperous achievements. The man who turned the Soviet Union from a backward country into a world superpower at unimaginable human cost Stalin was born into a dysfunctional family in a poor village in Georgia. Permanently scarred from a childhood bout with smallpox and having a mildly deformed arm, Stalin always felt unfairly treated by life, and thus developed a strongRead MoreBio of Stalin1535 Words   |  7 PagesVissarionovich Dzhugashvili Ruthless and ambitious, Joseph Stalin grabbed control of the Soviet Union after the death of V.I. Lenin in 1924. As a member of the Bolshevik party, Joseph Stalin (his adopted name, meaning Man of Steel) had an active role in Russias October Revolution in 1917. He maneuvered his way up the communist party hierarchy, and in 1922 was named General Secretary of the Central Committee. By the end of the 1920s, Joseph Stalin had expelled his rival Leon Trotsky, consolidated

The Self-Made Man, The Epitome Of The “American Dream”

The self-made man, the epitome of the â€Å"American Dream† is a paragon of virtue, independence, and success. The American dream can be defined as a ‘rags-to-riches’ story. In his novel The Great Gatsby, F. Scott Fitzgerald challenges the reality of the American dream through Nick Carraway, a fairly well-off young man with no tangible life goals. Since Nick does not have a real dream, he compares the many dreamers in his life to the ideal self-made man. Fitzgerald conveys that upward class mobility is achieved only with help and fraud. First, Tom and Daisy Buchanan were born into massive amounts of wealth and fill the ‘riches’ qualification of the American dream but not the self-made element. Next, gas station owner Mr. Wilson and photographer†¦show more content†¦They are wealthy but not independently successful nor virtuous, and therefore do not exemplify the American dream. Conversely, working men, such as Mr. Wilson and Mr. McKee, have no real chance at realizing their dreams. For example, Wilson dreams of buying ‘the car’ that Tom has promised him. He is waiting for Tom to sell him the car and believes that this singular trade will boost his career. Wilson is at Tom’s mercy and his financial reliance contradicts the idea of independence as a part being self-made. Fitzgerald mentions Wilson, he mentions ‘the car,’ and describes him as having a â€Å"damp gleam of hope† (28). The word â€Å"damp† makes Fitzgerald’s language particularly depressing, because it paints an image of Wilson dejectedly holding on to his disintegrating dream. Moreover, Tom never sells Wilson the car, further highlighting the dream’s unattainability. Similarly, by campaigning for Tom’s invitation to photograph wealthy elites, Mr. McKee also contradicts the American dream’s linchpin: independence. Mr. McKe e needs Tom to open a door of opportunity, so he implores, â€Å"I’d like to do more work on Long Island if I could get the entry. All I ask is that they should give me a start† (36). Fitzgerald’s choice of the word â€Å"they† is telling as it speaks to the contrary notion that the permission of an entire class is needed for Wilson to be able to move up the ladder. Tom mocks McKee’s request by suggesting he take photos of Mr.Show MoreRelatedEssay Jay Gatsby: The Tragic Hero in The Great Gatsby1332 Words   |  6 Pagesa life lesson. In The Great Gatsby, by F. Scott Fitzgerald, Jay Gatsby is the tragic hero who portrays the corruption of the American dream through his tragic flaw. His devastating death at the end of the novel portrays the dangers of centering one’s life on money and other materialistic things and warns the reader not to follow his foolish steps. Jay Gatsby is the epitome of a tragic hero; his greatest attribute of enterpris e and ambition contributes to his ultimate demise but his tragic story inspiresRead MoreThe American Dream is a recurrent theme in American literature, dating back to some of the earliest600 Words   |  3 PagesThe American Dream is a recurrent theme in American literature, dating back to some of the earliest colonial writings. Benjamin Franklin, who is considered to be the epitome of the self-made man once said, â€Å"The Constitution only guarantees the American people the right to pursue happiness. You have to catch it yourself† (Franklin). Furthermore it is the belief that every man, whatever his origins, may pursue and attain his chosen goals; whether they be political, financial or social. However, theRead MoreThe Great Gatsby By F. Fitzgerald Essay1548 Words   |  7 Pagesremained in the lowest social division—struggling to survive, let alone thrive. This ever-growing wealth gap was the basis for which the American Dream was created. The American Dream ideal ized the notions of potential and possibility, thusly giving the lower class hope of social mobility and economic success. Two tales written during this era epitomize the American Dream through lower class protagonists who find financial fortune. The first is The Great Gatsby, written by Scott F. Fitzgerald in the midstRead MoreSocial Anxiety : America s National Identity991 Words   |  4 PagesTranscendental thought is responsible for generating an American ideology of individualism, civil disobedience, and an emphasis on Man s individual affiliation with God. Within a generation of the revolution, American authors were initiating an exploration of an emergent American sensibility with a neoteric literary conviction. This new authorship of philosophical thought is characterized as â€Å"literary nationalism† and is furthermore expressed as an American Renaissance, yielding intellectually influentialRead MoreThe Great Gatsby and the American Dream1442 Words   |  6 Pagesfounding fathers Â…held certain truths to be self-evident, that all Men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are life, Liberty and the Pursuit of Happiness. This sentiment can be considered the foundation of the American Dream, the dream that everyone has the ability to become what he or she desires to be. While many people work to attain their American dream, others believe that the dream is seemingly impossible to reach, like FRead MoreBenjamin Franklin And Frederick Douglass1133 Words    |  5 Pagesdescribed as inspirations and epitomes of the true American Dream. These men represent self-reliance, independence, and share a desire for liberty. Though there work ethics and values may be viewed as similar, they both came from very different backgrounds. Franklin grew up in a big middle-class family. His parents were loving, however he was the fifteenth child out of seventeen children. Because of this Franklin had to rely heavily on himself while growing up, which made for tough times, yet he hadRead MoreThe Great Gatsby by F. Scott Fitzgerald653 Words   |  3 Pagesthe American life style in 1922. Jay Gatsby, an American wealthy social identity, appears to have it all. But wealth, stature and an extravagant lifestyle seems not to be enough for Gatsby; he still yearns for his old idealistic love Daisy. In an ideal world this has the making of a great love story with a happy ending, but Fitzgerald chose to carry the story as a reflection of the American era the book is set in. An era consumed by appearances and excess and overall pursuit of the American dreamRead MoreThe American Dream By Ralph Ellison1465 Words   |  6 PagesThe American Dream exists in the hearts of all Americans and is a concept that drives many people from all over the world to want to come to America. It holds the promise of infinite possibilities and allows them to escape a society of poverty and racism. This Dream also exists in the hearts of many Americans already living in America. However, this dream primarily exists in the minds of minority populations, such as African Americans, whose past is full of discrimination based on their race. TheRead MoreThe American Dream : The Great Gatsby By F. Scott Fitzgerald856 Words   |  4 PagesThe Tainted American Dream America is known as the land of the free; where opportunity and prosperity are around every corner. Merriam-Webster’s definition of American Dream is â€Å"a happy way of living that is thought of by many Americans as something that can be achieved by anyone in the U.S. especially by working hard and becoming successful.† Anyone, regardless of circumstance or socioeconomic status, with enough hard work and determination can achieve the American Dream. The Great Gatsby canRead MoreThe Great Gatsby By F. Scott Fitzgerald1101 Words   |  5 PagesAllison Petronzio Smith English 1302 Paper #7 The Great Gatsby 7 May 2015 American Dream Realities In the novel â€Å"The Great Gatsby† by F. Scott Fitzgerald, the story of a man named Jay Gatsby is told through the perspective of Nick Carraway. Gatsby had a special plan for what he thought his life should consist of, and stopped at nothing to make sure that he rose above his poor roots into a wealthy, socially admirable status. With hopes of winning over the heart of his former lover, Daisy Buchanan

Customer Service Essay - 2359 Words

Customer Service Customer Service is the employees of an organization giving customers what they want. They need to provide the right products and the right service to all the customers and potential customers. The organization and its individuals provide products and services to meet the expectations of its customers. Customer Service applies to all types of customers, these include; individuals, groups, people from different cultures and people with specific needs. Customer service is important to the organization for the following reasons: Effective customer service promotes: Ã…Â ¸ Customer Satisfaction Ã…Â ¸ Job satisfaction of staff Ã…Â ¸ Repeat Business Ã…Â ¸Ã¢â‚¬ ¦show more content†¦There are twenty-two Hollywood Bowls situated around the UK, stretching from Glasgow in Scotland to Taunton in the far south. Teesside Parks Hollywood Bowl is in the top three of most visited throughout the UK, there are many reasons for this such as, Hollywood Bowl is the only Bowling Centre in the area, and most of there customers are within a twenty minute radius, this covers Redcar and Cleveland, County Durham, the North York Moors and much more. When we were at Hollywood Bowl all the staff were very helpful, right from the people who greeted us at the door to the staff who attended to our needs at the bowling lanes. --------------------------------------------------------------------- All the staff have a lot of contact with the customers, such as on the day we were at Hollywood Bowl, there was a big school party that were playing bowling blind folded for the RNIB blind awareness week. The staff were taking food and drink orders from all of the children and helped them with any problems that they came across. At the start of their bowling one member of the management staff explained the rules over the microphone to all of the children, many of the management staff wereShow MoreRelatedCustomer Service2488 Words   |  10 PagesCustomer Service Research Paper Before I get into further analysis of my own personal experience, I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent, smaller businessesRead MoreCustomer Service2541 Words   |  11 Pagesï » ¿Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respectiveRead MoreCustomer Service Services And The Service Sector2162 Words   |  9 PagesSince+ the global economy embraced customer service, issues regarding levels of customer service have become more prominent in service organisations. Even now there are organisational managers with no training or knowledge of how organisations in the service sector require a high level of customer service. This is ignorance of the fact good customer service can create a competitive advantage; increase profit; efficiency; and increase staff a nd customer retention and satisfaction. Based on comprehensiveRead MoreCustomer Service And An Organization1445 Words   |  6 Pagescontinuously fail in customer service satisfaction for many reasons. As service failures are inevitable, it is important for companies, especially small businesses, to capitalize on learning the importance of reducing service failure. Just as the seed is the core of the fruit, customer service is the core of an organization; its meaning is the primary function for organizations to retain business and discover new ventures. Customer service is the primary source of business-to-customer communication andRead MoreCustomer Service Essay641 Words   |  3 Pagesto communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends, fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisationsRead MoreThe Etiquette Of Customer Service1601 Words   |  7 PagesThe Etiquette of Customer Service – Instructional Guide Overview Objective Key points How to say â€Å"I’m sorry† without apologizing in customer service? There are justifiable situations that require customer service representatives to say â€Å"I’m sorry† without apologizing. Situations include: a plan benefit that is not covered, denial of a pre-authorization, or an appeal denial. Session#1 I’m Sorry When this occurs, there are phrasesRead MoreCustomer Service Representatives1622 Words   |  7 PagesZappos. This is followed by a hierarchal ranking of the four major presenting problems for the company, which are: maintaining the â€Å"wow† image without overspending, inventory management/distribution problems, transportation efficiency problems and customer behavior problems. Each of these problems is addressed in more detail in the discussion section and the recommendations section at the end of the analysis. Prior to the conclusion and recommendations section, a list of possible strategic alternativesRead MoreCustomer Service At The Restaurant2103 Words   |  9 Pages†¢ Execute exceptional outstanding customer service by recruiting, leading and developing people and planning, organising, directing, controlling and evaluating all the operations of the restaurant to build sales and control costs to deliver optimum business results for the restaurant †¢ Understand, enforce and train Crew and Managers on all appropriate policies, award minimums, security and safety procedures. †¢ Modifying the operational procedures as per the requirement of the profitability of theRead MoreCustomer Service1186 Words   |  5 Pagessome companies aim to look after their customers well, ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore, it is very important to understand who our customers are, their expectations of the service they experience and how that effects futureRead MoreEssay on Customer Service1144 Words   |  5 PagesSection 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation

Systems Implementation & Service Management Coast to Country Parks

Question: Discuss about the Systems Implementation Service Management: Coast to Country Parks. Answer: Introduction As per the approach of post war baby boomers and with the given increased importance give to the leisure, it has been found that, for the development of Coast to Country Pub, a service level agreement is needed to be considered. Recently there is an ad hoc approach to the service management by the IT support staffs at the, head office located in Melbourne and both small and large caravan park. Over some of the decades, IT service management is adequate. However, in the recent times the concern is increasing rapidly regarding service level. There are different options of service level agreements however; based on the background of the project an accurate Service Level Agreement is needed to be prepared by the head of the IT support staffs. Service level agreement Service level agreement is referred to as a tool or formally negotiated agreement that helps to identify the expectation, responsibilities and communication approach that must be followed between the consumers and service providers. The process of establishing a service level agreement, strengthen the communication between the club members and the developers. The aims of the clubs are to provide general services and to build loyalty among the club the existing members and new members who have joined the club. They have large caravan parks, those are independent in nature, provides successful accommodation to all the public club members. Service level agreement is defined as a service that provides services which are expected from the vendors. These are lying out the metrics through which the services can be measured accordingly. This is a critical factor considered for the contract of any technology vendor. Based on the type of the project the SLA should be prepared. It includes not only the service description provides and the expected service levels rather the metrics through which the services can be apparently measured. In order to add and remove metrics, SLA also provides duties and a responsibility of each of the members associated to the club and also gives the remedies and penalties for breach. SLA helps to communicate with the elements and all other communities in place to provide a consistent IT service support and delivery to the clients through service providers. It provides a clear reference for the service time frame that represents a concise, clear and a measurable description of service provision to the consumers. Through SLA, perceptions can be matched of thee expected service provision along with the actual service support and delivery. Different Service Level Agreements Different types of Service Level Agreements (SLA) are there such as customer service level agreement, internal service level agreement, vendor service level agreement, that might assign a type (Binu and Gangadhar 2014). Based on the ITSM requirements among these types of assignments the most suitable SLA for this CCP is the vendor service level agreement. This is referred to as an agreement that helps to create a bridge between the members and the vendors of CCP construction. The project is willing to append a design based solution for the identified problem. Based upon the technical resource availability, the help desk staffs will need to look all possible activities, according to the call service by using different remote access tools. Besides this it will support the analysts for accessing the resources (Zhao et al. 2014). SLA ensures that the total expenditure expending to serve the correct purposes. It also provides proper work station support to the members (Katyal and Mishra 2014). Additionally it also provides proper support to the servers. Through regular server maintenance, the system logs and all backup can be monitored accordingly. Whether the adopted resources are utilizing accurately or not are also measured easily with SLA. For Coast to Country Parks (CCP Club), the SLA is needed to be developed for the following reasons: Onsite support can be achieved by the same technicians on a weekly basis according to the created preliminary schedule (Juneja and Sharma 2014) It also includes all callouts those are emergency but non-scheduled It does not take any additional fee for the callout It provides proactive and reactive maintenance details of the CCP club It provides unlimited telephonic support and loan unites as well wherever required For all computing equipments, details insurance report are available From the remote support advantages, around 70%of the problems can be resolved For any additional EOS, discounts are available It also gives proper backup to data and security From the overall discussion it can be said that, with the enlarged importance provided to leisure, the demand for better quality travel accommodation is also increasing eventually (Chraibi et al. 2017). Nowadays, vast changes are taking place and as a result the caravans are replacing by privately owned caravan parks. However, the individually owned caravan parks did not stand beneficial and contained many disadvantages as well (Busalim and Ab Razak Che Hussin 2015). Due to number of reasons these issues have been occurred and as a consequence, most of the times the members collaborate together to develop a caravan park club. The travelers often get additional benefits which helps to grab new members and also lock in existing consumers. In the operations across Australia, many caravan parks are there such as Family Park, top parks etc. These give high competition to chemist shop, hotel liquor shops etc that are independent in nature but completely joined together and in many case eac h of these chains might have loyalty cards (Sharaf and Djemame 2015). Another park named as Coast to Country Parks (CCP) was there in Australia. Conclusion The aim of this park is to provide common services and loyalty among the community team members. In addition to this it also serves available accommodation to the members of the club. For service management there is an ad hoc approach provided by all the IT support staffs. It can be said that, Service Level Agreement (SLA) provides proper guidelines, negotiation and consensus building approach to the consumers. From the CCP project perspectives. Before collaboration, Vendors Service level agreement should be prepared to make the club measurably profitable. References Luna, J., Suri, N., Iorga, M. and Karmel, A., 2015. Leveraging the potential of cloud security service-level agreements through standards.IEEE Cloud Computing,2(3), pp.32-40. Katyal, M. and Mishra, A., 2014. A comparative study of load balancing algorithms in cloud computing environment.arXiv preprint arXiv:1403.6918. Busalim, A.H. and Ab Razak Che Hussin, 2015. An Integrated Framework for E-Commerce Cloud Service Level Agreement. InPACIS(p. 254). Juneja, R. and Sharma, D., 2014. Service Level Agreement Comparison in Cloud Computing.International Journal of Engineering and Management Research (IJEMR),4(3), pp.126-131. Chraibi, M., Maach, A., Meftah, S. and Harroud, H., 2017. Policy Based Context Aware Service Level Agreement (SLA) Management in the Cloud.CLOUD COMPUTING 2017, p.132. Sharaf, S. and Djemame, K., 2015. Enabling service-level agreement renegotiation through extending WS-Agreement specification.Service Oriented Computing and Applications,9(2), pp.177-191. Zhao, Y., Jiang, H., Zhou, K., Huang, Z. and Huang, P., 2014, April. Meeting service level agreement cost-effectively for video-on-demand applications in the cloud. InINFOCOM, 2014 Proceedings IEEE(pp. 298-306). IEEE. Binu, V. and Gangadhar, N.D., 2014, October. A cloud computing service level agreement framework with negotiation and secure monitoring. InCloud Computing in Emerging Markets (CCEM), 2014 IEEE International Conference on(pp. 1-8). IEEE.

caunca case digest Essay Example For Students

caunca case digest Essay Petitioner Efren C. Moncupa, together with others, was arrested on April 22, 1982 at about 10:50 P. M. , at the corner of D. Street and Quezon Avenue, Quezon City. Moncupa D. Tuazon was brought to MIG-1 5 Camp Bago Bantay, Quezon City where he was detained. On April 23, 1982, on the allegation that he was a National Democratic Front (NDF) staff member, a Presidential Commitment Order (PCO) was issued against him and eight (8) other persons. After two separate investigations, conducted first, by Lieutenant Colonel Gerardo Lantoria, Jr. Chief of Task Force Makabansa Investigation Group and second, by Investigating Fiscal Amado Costales of Quezon City, it was ascertained that the petitioner was not a member of any subversive organization. Both investigators recommended the prosecution of the petitioner only for illegal possession of firearms and illegal possession of subversive documents under Presidential Decree No. 33. Consequently, two separate informations were filed against the pet itioner, one, for illegal possession of firearms before the Court of First Instance of Rizal and the other for violation of P. D. 3 before the City Court of Quezon City. Against the other accused, however, the cases filed were for violation of P. D. 885 as amended. Significantly, the petitioner was excluded from the charge under the Revised Anti-Subversion Law. During the pendency of this petition, it is significant that his arraignment and further proceedings have not been pursued. And yet, the petitioners motions for bail were denied by the lower court. Hence, the petitioner filed the instant petition. The respondents, in their return of the writ Justified the validity of petitioners etention on the ground that the privilege of the writ had been suspended as to the petitioner. However, on August 30, 1983, the respondents filed a motion to dismiss stating that on May 1 1, 1983, the petitioner was temporarily released from detention on orders of the Minister temporary of National Defense with the approval of the President. The respondents stated. Since the petitioner is free and no longer under the custody of the respondents, the present petition for habeas corpus may be deemed moot and academic as in similar cases. The issue to be resolved is whether r not the instant petition has become moot and academic in view of the petitioners temporary release. It is to be noted that attached to the petitioners temporary release are restrictions imposed on him. These are: 1) His freedom of movement is curtailed by the condition that petitioner gets the approval of respondents for any travel outside Metro Manila. 2) His liberty of abode is restricted because prior approval of respondents is also required in case petitioner wants to change his place of residence. ) His freedom of speech is muffled by the prohibition that he should ot participate in any interview conducted by any local or foreign mass media representatives nor give any press release or information that is inimical to the interest of national security. 4) He is required to report regularly to respondents or their representatives. The petitioner argues that although admittedly his temporary release is an improvement upon his actual detention, the restrictions imposed by the respondents constitute an involuntary and illegal restraint on his freedom. The petitioner stresses that his temporary release did not render the instant petitioner ctual detention to the legality of the conditions imposed by the respondents. We agree with the petitioner. The reservation of the military in the form of restrictions attached to the temporary release of the petitioner constitute restraints on the liberty of Mr. Moncupa. Such restrictions limit the freedom of movement of the petitioner. It is not physical restraint alone which is inquired into by the writ of habeas corpus. In Villavicencio v. .u4528fdf4f2d4d1eaaa661a77fda8faa5 , .u4528fdf4f2d4d1eaaa661a77fda8faa5 .postImageUrl , .u4528fdf4f2d4d1eaaa661a77fda8faa5 .centered-text-area { min-height: 80px; position: relative; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 , .u4528fdf4f2d4d1eaaa661a77fda8faa5:hover , .u4528fdf4f2d4d1eaaa661a77fda8faa5:visited , .u4528fdf4f2d4d1eaaa661a77fda8faa5:active { border:0!important; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .clearfix:after { content: ""; display: table; clear: both; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u4528fdf4f2d4d1eaaa661a77fda8faa5:active , .u4528fdf4f2d4d1eaaa661a77fda8faa5:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .centered-text-area { width: 100%; position: relative ; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u4528fdf4f2d4d1eaaa661a77fda8faa5:hover .ctaButton { background-color: #34495E!important; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u4528fdf4f2d4d1eaaa661a77fda8faa5 .u4528fdf4f2d4d1eaaa661a77fda8faa5-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u4528fdf4f2d4d1eaaa661a77fda8faa5:after { content: ""; display: block; clear: both; } READ: Mahatma Gandhi EssayLukban, the women who had been illegally seized and transported against their will to Davao were no longer under any official restraint. Unlike petitioner Moncupa, they were free to change their domicile without asking for official permission. Indeed, some of them managed to return to Manila. Yet, the Court condemned the involuntary restraints caused by the official action, fined the Mayor of Manila and expressed the hope that its decision may serve to bulwark the fortifications of an orderly government of laws and to protect individual liberty from Megal encroachment. In the light of the above ruling, the present petition for habeas corpus has not beco me moot and academic. Other precedents for such a conclusion are not wanting. The decision in Caunca v. Salazar (82 Phil. 851) states: An employment agency, regardless of the amount it may advance to a prospective employee or maid, has absolutely no power to curtail her freedom of movement. The fact that no physical force has been exerted to keep her in the house of the respondent does not make less real the deprivation of her personal freedom of movement, freedom to transfer from one place to another, from to choose ones residence. Freedom may be lost due to external moral compulsion, to founded or groundless fear, to erroneous belief in the existence of the will. If the actual effect of such psychological spell is to place a person at the mercy of another, the victim is entitled to the protection of courts of Justice as much as the individual who is illigally deprived of liberty by deprived or physical coercion. In Tibo v. The Provincial Commander (85 SCRA 564), this Court ruled: Although the release in the custody of the Deputy Minister did not signify that petitioners could once again enjoy their full freedom, the application could have been dismissed, as it could be withdrawn by the parties themselves. That is a purely voluntary act. When the hearing was held on September 7, 1978, it turned out that counsel for petitioner Bonifacio V. Tupaz could have academic in a hasty manner when he set forth the above allegations in his manifestation of August 30, 1978, for Attorney Jose C. Espinas, who appeared for petitioners, while conceding that there was such a release from confinement, also alleged that it was conditioned on their restricting their activities as labor union leaders to the premises of the Trade Unions of the Philippines and ABSOLUTE Services, presumably in Macaraig as well as the Ministry of labor. As the voting was to take place in the business firm in Bataan, the acts set would nullify whatever efforts they could have exerted. To that extent, and with the prohibition against their going to Bataan, the restraint on liberty was undeniable. If so, the moot and academic character of the petition was far from clear. More recently, we had occasion to rule squarely on whether or not a temporary release from detention renders the petition for writ of habeas corpus moot and academic. As in this case of Moncupa, the petitioners in Toyoto, et al v. Hon. Fidel Ramos, et al, G. R. No. 9270, October 15, 1985, the petition for habeas corpus on the ground that the petitioners had been temporarily released and their case had, therefore, become moot and academic. The petitioners insisted, however, that their case may be considered moot and academic only if their release would be permanent. In ruling for the petitioners, we said: Ordinarily, a petition for habeas corpus becomes moot and academic when the restraint on the liberty of the petitioners is lifted either temporarily or permanently. We have so held in a number of cases. But the instant case presents a different ituation. The question to be resolved is whether the State can reserve the power to re-arrest a person for an offense after a court of competent Jurisdiction has absolved him of the offense. .u05ac558fc3547ee598b1b7fe6066caee , .u05ac558fc3547ee598b1b7fe6066caee .postImageUrl , .u05ac558fc3547ee598b1b7fe6066caee .centered-text-area { min-height: 80px; position: relative; } .u05ac558fc3547ee598b1b7fe6066caee , .u05ac558fc3547ee598b1b7fe6066caee:hover , .u05ac558fc3547ee598b1b7fe6066caee:visited , .u05ac558fc3547ee598b1b7fe6066caee:active { border:0!important; } .u05ac558fc3547ee598b1b7fe6066caee .clearfix:after { content: ""; display: table; clear: both; } .u05ac558fc3547ee598b1b7fe6066caee { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u05ac558fc3547ee598b1b7fe6066caee:active , .u05ac558fc3547ee598b1b7fe6066caee:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u05ac558fc3547ee598b1b7fe6066caee .centered-text-area { width: 100%; position: relative ; } .u05ac558fc3547ee598b1b7fe6066caee .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u05ac558fc3547ee598b1b7fe6066caee .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u05ac558fc3547ee598b1b7fe6066caee .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u05ac558fc3547ee598b1b7fe6066caee:hover .ctaButton { background-color: #34495E!important; } .u05ac558fc3547ee598b1b7fe6066caee .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u05ac558fc3547ee598b1b7fe6066caee .u05ac558fc3547ee598b1b7fe6066caee-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u05ac558fc3547ee598b1b7fe6066caee:after { content: ""; display: block; clear: both; } READ: What is Linguistics? EssayAn affirmative answer is the one suggested by the respondents because the release of the petitioners being merely temporary it follows that they can be re-arrested at anytime despite their acquittal by a court of competent jurisdiction. We hold that such a reservation is repugnant to the government of laws and not of men principle. Under this principle the moment a person is acquitted on a riminal charge he can no longer be detained or re-arrested for the same offense. This concept is so basic and elementary that it needs no elaboration. In effect the principle is clear. A release that renders a petition for a writ of habeas corpus moot and academic must be one which is free from involuntary restraints. Where a person continues to be unlawfully denied one or more of his constitutional freedoms, where there is present a denial of due process, where the restraints are not merely involuntary but appear to be unnecessary, and where a deprivation of freedom riginally valid has, in the light of subsequent developments, become arbitrary, the person concerned or those applying in his behalf may still avail themselves of the privilege of the writ. The respondents have failed to show why the writ may not issue and why the restraints on the petitioners freedom of movement should not be lifted. WHEREFORE, the PETITION GRANTED. The conditions attached to the temporary release of the petitioner are declared null and void. The temporary release of the petitioner declared ABSOLUTE. NO costs, SO ORDERED.